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Project & service management learning pathStep-by-step roadmap to learn Project & service management in 2026

Project and service management skills help you deliver work on time and run IT services reliably: Agile and Scrum, PMP project management, ITIL 4 and product management.

3stages
4steps
36hours of skills
0%your progress
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Project & service management roadmap

Open any step to see its lessons, tools and lab, and mark it as learning or done. Your progress is saved in this browser only.

1

Foundations

1 steps · 6 hours
Agile & Scrum6h

Work effectively in agile teams

What you learn

  • Scrum roles and events
  • Kanban
  • User stories and estimation
  • Running sprints in Jira
2

Core skills

2 steps · 24 hours
Project management (PMP)14h

Lead projects to deliver on time and budget

What you learn

  • Principles and performance domains
  • Predictive, agile and hybrid
  • Scope, schedule and cost
  • Risk management
  • Stakeholders and communication
  • PMP exam preparation

Tools

MS ProjectJira

Hands-on lab

Full project plan for a real initiative

Learn it at SOTT

Project Management Professional (PMP)

ITIL 4 service management10h

Run IT services the ITIL way

What you learn

  • The service value system
  • Incident, problem and change
  • SLAs and service levels
  • ITSM tools (ServiceNow)
  • Continual improvement

Tools

ServiceNowJira Service Management

Hands-on lab

Design an incident and change process

Learn it at SOTT

IT Service Management (ITIL 4)

3

Advanced

1 steps · 6 hours
Product management6h

Decide what to build and why

What you learn

  • Product discovery
  • Roadmaps
  • Prioritisation frameworks
  • Product metrics

Tools

JiraMiro

Hands-on lab

Product requirements document for a feature

Learn it at SOTT

Product Management Fundamentals Workshop

Courses that take you there

Project Management Professional (PMP)3 Months · live online & ChennaiView course →IT Service Management (ITIL 4)3 Months · live online & ChennaiView course →Product Management Fundamentals Workshop3 Days - 15 Hours · live online & ChennaiView course →

How it compares

PMP vs ITIL

PMP is about delivering projects. ITIL is about running IT services day to day. Many IT managers hold both.

Project & service management learning path FAQ

How long does it take to learn Project & service management?+
This path covers about 36 hours of hands-on learning across 4 modules. How quickly you finish depends on your starting point and weekly time; our advisors can plan a timeline that fits you.
Where should I start?+
With the Foundations stage: Agile & Scrum. If you already know a topic, mark it as done and move to the next one.
What is the difference: PMP vs ITIL?+
PMP is about delivering projects. ITIL is about running IT services day to day. Many IT managers hold both.
Which SOTT courses cover this path?+
Project Management Professional (PMP), IT Service Management (ITIL 4) and Product Management Fundamentals Workshop. Each one is taught live, in our Chennai classroom or online, with hands-on labs and placement assistance.
I have another question. Who can I ask?+
Our advisors are happy to help. Call or WhatsApp us, or send a message from the Contact page, and we will get back to you within one working day.

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